Welcome to PalletOnline, the UK’s premium online palletised delivery and collection service. We care for your freight movements from start to finish, collection through to delivery giving you, our customer peace of mind.
We are not a freight broker and never give you goods to anyone outside our network of dedicated depots within Palletline. This means your freight is in safe hands and we are in control of your pallet across the delivery cycle.
We monitor all deliveries in real time on a daily basis and if we ever encounter a problem we make sure we call you at that precise moment in time. We won’t leave it to the next day to inform you of issues, we want to delivery your freight when we promise.
PalletOnline invest heavily in our people and IT Platforms and we pass these benefits directly back to you, our customer.
Our clients include small-medium enterprises and corporate clients including large chain retailers and manufacturers. We have clients throughout the UK and Ireland and now worldwide all requiring a reliable service.
We are totally committed to customer care and believe in the value of building long term relationships with our customers. We have a programme of continuous investment in our services, our people and our network to provide our customers with the most reliable and cost effective solutions for moving their goods, from one-off pallets through to full load consignments.
Easy online booking and quoting - Jason
This is the first time I have used your services, it is very easy to use. - Peewit
Website fine, cost acceptable, never had pallet delivered before, if have to again would use you - Richard
Customer service brilliant will not use your service again hopefully because I am a private householder and this item was ordered by my son by mistake if I need to return goods in the future hopefully will be small enough for me to take to the post office - Carol
Simple and straightforward to book - reasonable price. - C Holleran
Excellent and very easy to use - Lisa
Very Good - Louise
Great overall service, great communications and problem solving. staff are always very helpful - MB Holdings
I rang up twice on the number on your website and both times the person (one being Nicola) was very helpful. This is my first pallet booking and I was very happy and impressed with the level of customer service in your team Thank you Sarah - Info
Hi, I just wanted to say how impressed I was with the delivery man that came here yesterday with two chairs from New England. He was brilliant!! He waited for me as I didn't know he had arrived early and hadn't heard the door as I have hearing loss and then he carried each chair all the way up our long, steep drive to bring them into the house rather than bring the lorry up the drive and risk any damage. I thought he was amazingly kind and wanted that to be acknowledged. - J Huckle
Brilliant easy to use and book hopefully it'll get there as efficiently as your booking process, if I have need to use a service like this again will definitely use your company :-) - Ingleby
If I have the need to send/collect a pallet in the future I will use you, but that doesn't happen very often. - Diane