Welcome to PalletOnline, the UK’s premium online palletised delivery and collection service. We care for your freight movements from start to finish, collection through to delivery giving you, our customer peace of mind.
We are not a freight broker and never give you goods to anyone outside our network of dedicated depots within Palletline. This means your freight is in safe hands and we are in control of your pallet across the delivery cycle.
We monitor all deliveries in real time on a daily basis and if we ever encounter a problem we make sure we call you at that precise moment in time. We won’t leave it to the next day to inform you of issues, we want to delivery your freight when we promise.
PalletOnline invest heavily in our people and IT Platforms and we pass these benefits directly back to you, our customer.
Our clients include small-medium enterprises and corporate clients including large chain retailers and manufacturers. We have clients throughout the UK and Ireland and now worldwide all requiring a reliable service.
We are totally committed to customer care and believe in the value of building long term relationships with our customers. We have a programme of continuous investment in our services, our people and our network to provide our customers with the most reliable and cost effective solutions for moving their goods, from one-off pallets through to full load consignments.
Easy to use, and I have used your company before, very impressed - Dan
Good service, a couple of problems but your operatives were exceedingly helpful - John
Very easy to arrange.Will use again. - Sarah
Customer service brilliant will not use your service again hopefully because I am a private householder and this item was ordered by my son by mistake if I need to return goods in the future hopefully will be small enough for me to take to the post office - Carol
I rang up twice on the number on your website and both times the person (one being Nicola) was very helpful. This is my first pallet booking and I was very happy and impressed with the level of customer service in your team Thank you Sarah - Info
Great overall service, great communications and problem solving. staff are always very helpful - MB Holdings
Brilliant easy to use and book hopefully it'll get there as efficiently as your booking process, if I have need to use a service like this again will definitely use your company :-) - Ingleby
Very seldom send items this heavy but pleased with customer service so far, so if required, will use again - Jennifer
Thank you so much for agreeing to transport my Dad’s electric recliner chair from Liverpool to London for the use of one of our ex-volunteers who is now very unwell. The chair and the mobility scooter arrived with Tony earlier today and he is delighted. Your driver was very helpful and refused all attempts at a reward from Tony. This has made a real difference to Tony to have a chair suitable to his needs and to my family who wanted the chair and the scooter to be used by someone who really needed it but could not afford it, even at charity shop prices. This was only possible because of the generosity of your company and your drivers. Please thank them most sincerely and thank you to you for coordinating it all. - Marie
Simple and straightforward to book - reasonable price. - C Holleran
Good Site - Mandy
Had no problems, would recommend - Lochka