How our pallet delivery system works

Welcome to PalletOnline, the UK’s premium online palletised delivery and collection service. We care for your freight movements from start to finish, collection through to delivery giving you, our customer peace of mind.

We are not a freight broker and never give you goods to anyone outside our network of dedicated depots within Palletline. This means your freight is in safe hands and we are in control of your pallet across the delivery cycle.

We monitor all deliveries in real time on a daily basis and if we ever encounter a problem we make sure we call you at that precise moment in time. We won’t leave it to the next day to inform you of issues, we want to delivery your freight when we promise.

PalletOnline invest heavily in our people and IT Platforms and we pass these benefits directly back to you, our customer.

Our clients include small-medium enterprises and corporate clients including large chain retailers and manufacturers. We have clients throughout the UK and Ireland and now worldwide all requiring a reliable service.

The PalletOnline Customer Care Philosophy:

We are totally committed to customer care and believe in the value of building long term relationships with our customers. We have a programme of continuous investment in our services, our people and our network to provide our customers with the most reliable and cost effective solutions for moving their goods, from one-off pallets through to full load consignments.