FAQ's

You can book your pallet collection for the same working day as long as it is before 11am (some exclusions do apply). By default we always show the earliest possible collection date for your chosen delivery priority (Next Day, Same Day etc) - you can of course choose a different date if you wish.

A Qtr pallet is a single pallet that takes up a space no larger than 1.2m x 1.0m x 0.6m high and 250Kgs. If you are unsure of your pallet size we have a handy guide at the top of our Hompage that shows you these sizes. We plan our vehicles on the volume we carry so if you book a Qtr pallet but it is in actual fact a full pallet you will be liable to extra charges.

We can collect most standard pallets of up to 1.2m wide by 1m in length. If you have a pallet that is not quite this size, please call us for assistance. If you do not have a pallet at all, simply choose the "Palletize and Wrap" option during checkout and we can bring an empty pallet along, load your goods onto it and wrap it up securely.